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VanMoof Help
VanMoof App
VanMoof App
Using the VanMoof App
Tips to connect to your bike
How to use the VanMoof Repair Mode
How to update your VanMoof's firmware
How can I change my unlock code?
VanMoof Widget: Everything You Need to Know
Range Calculation
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Registration & Ownership
How do I generate a new validation code?
How to register your VanMoof
Change your account email address
Bike Sharing
I have bought my VanMoof at an auction and need a validation code
I've purchased a VanMoof secondhand - how do I get a validation code?
Apple Find My
Does my VanMoof support Apple Find My?
How can I connect my VanMoof to Apple Find My?
How can I temporarily disable my VanMoof's Apple Find My tracking?
How can I remove my VanMoof from Apple Find My?
Theft Tracking
How can I track my stolen VanMoof?
How does my VanMoof's location tracking work?
My VanMoof has been stolen. What can I do?
Ride Pro
What is Ride Pro
All about your Ride Pro Subscription
Ride Pro Tracking
Manage, cancel or adjust your Ride Pro subscription
Troubleshooting
Kick Lock and Alarm Status
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US Support, Service Partners, Validation code,