Unexpected Bike Behavior

If your S6 is acting unexpectedly — such as triggering functions on its own or behaving inconsistently — this is often caused by an issue with the handlebar buttons. These buttons control several core features, and when they malfunction, they can cause unusual or unpredictable behavior.

Your S6 may display one or more of the following behaviors:

Button-related functions activate on their own

  • The bell rings by itself 
  • Touch Unlock activates without interaction 
  • Boost triggers unexpectedly 
  • Power levels change without input 
  • Lights flashing or switching on/off irregularly 
  • Secondary functions are activating unexpectedly 
  • The Backup Code prompt appears spontaneously

Power and locking issues

  • The bike turns on randomly 
  • The Kicklock opens back up shortly after locking

To ensure your bike is safe and fully functional, we recommend visiting a VanMoof Partner for a professional diagnosis. A technician can quickly determine whether the buttons are the cause and replace them if needed.

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