VanMoof bikes are equipped with built-in tracking technology that activates when the bike is reported stolen. For enhanced features, Ride Pro offers in-app tracking and Bluetooth proximity tracking.
Additionally, all S5 & A5 bikes—and S3 & X3 models produced from April 2021 onward—support Apple Find My for everyday location tracking, even when the bike isn’t reported stolen.
| VanMoof S5 & A5 | VanMoof S3 & X3 | |
|---|---|---|
| VanMoof Tracking | VanMoof account | E-mail link |
| Ride Pro (in-app) | Coming soon | ✓ (14-day free trial) |
| Apple Find My | ✓ | Bikes sold from April 2021 onwards |
1. Report & Activate
Open the VanMoof app → Settings → Theft Tracking. Tap Report stolen and follow the prompts. Tracking is now live and the bike is locked remotely.
Why report first?
Tracking only starts once the bike is marked as stolen.
2. Check the Location
| How to Track | Additional Info | |
|---|---|---|
| VanMoof S5 & A5 | Sign in to your My VanMoof account and click Check bike location. | If no map appears, your bike hasn’t transmitted coordinates yet. |
| VanMoof S3 & X3 | You’ll receive an email titled Track my bike with a live tracking map. | It may take up to 24 hours for the first location to appear. |
3. Ride Pro (Advanced in-app tracking)
The Ride Pro subscription enhances your experience and provides everything you need to become your own Bike Hunter: in-app GPS map, Bluetooth proximity radar, last-seen alerts.
How to start: In the VanMoof app, activate the 14-day free trial or buy Ride Pro. For more in-app tracking info, check the Ride Pro article.
4. Apple Find My
In addition to our internal tracking system, VanMoof seamlessly integrates with Apple Find My for general location awareness. This feature allows you to locate your bike even when it's not reported stolen, providing a broader context for your bike's whereabouts.
Open Find My on your iPhone / iPad → Items. Select your VanMoof. View its location or play a sound.
Heads-up: Apple Find My does not replace VanMoof Theft Tracking.
If your bike is stolen, still report it in the VanMoof app to activate recovery.
5. What happens after you report a theft?
| Day 0 – 14 | After 14 days | |
|---|---|---|
| With Theft Proof | Bike Hunters track and attempt recovery. | If not found, we’ll ship a replacement of similar age and mileage. |
| Without Theft Proof | You (and the authorities) use the tracking links to locate the bike. | Tracking remains active until the bike is recovered. |