Available for VanMoof S5 and A5 soon.
The VanMoof S5 & A5 Ride Pro extensive feature set is still under development, but we promise you - it's worth the wait. We are aiming to launch this winter season. Keep your app up-to-date to find out exactly when.
Who can subscribe to Ride Pro?
Ride Pro is available to all VanMoof riders – whether you ride a smart bike or the latest S5 or A5 (soon). The features available to you via Ride Pro may vary depending on which bike you choose to upgrade. Please check the specific features for your bike model.
How do I subscribe to Ride Pro?
To subscribe to Ride Pro, go here or navigate to 'bike settings' in your VanMoof app and scroll down until you see Ride Pro. From there, follow the steps to start your 14-day free trial.
How can I activate Ride Pro?
Choose between a monthly or yearly subscription and purchase it through the checkout. You'll receive an activation code in your email that you'll use to activate Ride Pro in the VanMoof app. Make sure you select the right bike, if you have more than one ride in your garage.
How can I cancel Ride Pro?
With a monthly plan, you can choose to cancel anytime and will access your Ride Pro subscription until the month is over. If you have a yearly subscription you can cancel anytime after the 12-month period is over. More info about managing your subscription here.
Can I use Ride Pro on all the bikes in my garage?
Ride Pro upgrades a specific bike. If you want to have Ride Pro on additional bikes, you'll need to purchase a separate subscription for each ride and activate that with the activation code you receive after ordering.
What's the difference between Ride Pro and Theft Proof?
Theft Proof is our one-year guarantee that we'll replace your bike if it's ever stolen. With this service, our Bike Hunters will track down your bike if it's stolen. If they can't find it within 14 days, we'll replace it.
Ride Pro empowers you to become your own Bike Hunter. With this subscription, you'll receive alerts if your alarms are triggered and gain access to Bike Hunting theft tracking tools to help you recover your bike yourself.
What's the difference between the VanMoof app and Ride Pro?
The VanMoof app is included for free with your VanMoof bike. As the control centre for your ride, the app lets you unlock, customize, and track your bike, putting bike control directly in your pocket.
Ride Pro is our new subscription service. Its advanced features, such as theft tracking, alarm notifications, and health app integrations, are designed to enhance your riding experience in every way.