My bike won't connect to the app. What should I do?
Ensure Bluetooth is enabled, you're near the bike, and the bike is awake (press any button). Try restarting the app and bike.
How do I get the bike out of shipping mode?
Insert the charger or press the Power button under the top tube. Wait a few seconds without pressing again.
Can I customize the button functions?
Yes, use the VanMoof app to configure the left and right handlebar buttons for different functions like changing power levels. Find more options in Ride Pro.
How do I set up Apple Find My?
Your bike has built-in Find My compatibility. Double-press the Power button and follow the pairing process in the Apple Find My app.