Regular Checks
- Brake pads: Inspect regularly, replace as needed
- Tires: Maintain proper pressure (40-65 PSI)
- Chain: Apply lube periodically through hole near rear hub
- Software: Keep app and firmware updated
Cleaning
- Use water and gentle detergent on frame
- Avoid pressure washers (can damage electronics)
- Clean chain with oily cloth if needed
- Expected chain/sprocket life: 6,000-8,000km
Torque Specifications
It’s very important that all bolted connections are secured with the correct torque. Too much torque can damage the screw, nut, or component.
Handlebar stem clamp screws (x2): 7Nm
Handlebar head set bearing screw (x1): 12Nm
Seat post clamp screw (x1): 10Nm
Saddle front/back position screws (x2): 10Nm
Front wheel axle nuts (x2): 30Nm
Rear wheel axle nuts (x2): 30Nm
Motor cable cap screws (x2): 2Nm
Pedals (x2): 40Nm
Yearly maintenance
We recommend yearly maintenance performed at one of our authorized service partners. Find your closest service location at https://www.vanmoof.com/en-NL/find-a-store. Additionally, perform regular checks monthly, or more frequently with heavy use. Chain and sprockets typically need service every 6,000-8,000km. The hub every 10,000km.
Touch up on scratches
To fix minor scratches, please contact a VanMoof Partner. They have access to touch-up paint in case your bike gets scratched (only available for S6-series, S5 & A5).