Regular Checks
- Brake pads: Inspect regularly, replace as needed
- Tires: Maintain proper pressure (40-65 PSI)
- Chain: Apply lube periodically through hole near rear hub
- Software: Keep app and firmware updated
Cleaning
- Use water and gentle detergent on frame
- Avoid pressure washers (can damage electronics)
- Clean chain with oily cloth if needed
- Expected chain/sprocket life: 6,000-8,000km
Torque Specifications
It’s very important that all bolted connections are secured with the correct torque. Too much torque can damage the screw, nut or component.
| Component | Torque |
| Handlebar stem clamp screws (x2) | 7Nm |
| Handlebar head set bearing screw (x1) | 12Nm |
| Seat post clamp screw (x1) | 10Nm |
| Saddle front/back position screws (x2) | 10Nm |
| Front wheel axle nuts (x2) | 30Nm |
| Rear wheel axle nuts (x2) | 30Nm |
| Motor cable cap screws (x2) | 2Nm |
| Pedals (x2) | 40Nm |
Yearly maintenance
We recommend yearly maintenance performed at one of our authorized service partners. Find your closest service location at https://www.vanmoof.com/en-NL/find-a-store. Additionally, perform regular checks monthly, or more frequently with heavy use. Chain and sprockets typically need service every 6,000-8,000km. The hub every 10,000km.