As of March 2024 all US based subscriptions have been transferred to Rybit - an e-bike subscription and fleet management company known for its advanced technology and operational excellence with over 2 million users in 50 cities globally. Your VanMoof ride and app experience will remain the same, and we’re working closely with Rybit to provide spare parts for all our e-bikes, as we do with all partners in our network. Rybit is taking on your bike maintenance to keep you on the road.
Support
Do you have a corporate subscription bike in the US? You can get support here.
Did you purchase your VanMoof outright? You can get support here.