Discount Code
A gesture to get you riding, from the new VanMoof
- Am I eligible for a discount code?
- How can I apply for a discount code?
- Until when is the discount code valid?
- Can I give or sell the discount code to someone else?
- I lost a lot more than €1000. Why don't you offer the whole amount?
- Can I apply for a code from any country?
- How long will it take before I get an answer?
- I have ordered multiple bikes across several orders. Can apply once?
- I ordered 2 bikes in 1 order. Do I need to apply twice?
- Can I use the discount code at one of your partners?
- I applied for a discount code a while ago but did not hear back yet. When can I expect an answer?
- I live in a country VanMoof is not currently shipping to and received a discount code. Can I use the code and order a bike?
- I am eligible but already bought a VanMoof S5/A5 through your online webshop – can I get a partial refund?
- I already bought a bike from a different bike brand, can I get a partial refund?
- I am eligible but I already bought a VanMoof S5 or A5 with one of your partners, can I get a partial refund?
- Why did my application get rejected?
- My credit card claim got rejected, am I eligable for the discount code?
- I ordered accessories that were not deilvered – can I also apply for a code?
- Can I use the discount code to get maintenance on my bike?
- Can I use the discount code to buy accessories?
- I live in Asia and ordered a bike that was not delivered. Can I receive a discount code?
- I live in US and lost a bike order in the recent bankruptcy. Can I also apply for a discount code?