Once we have received your return, we will process and check the product as soon as possible. It takes a maximum of two working days to process your return. Once processed in our warehouse, we will issue the refund. We will send you an email once this is finished. This takes up to 14 days.
If you want to track the status, please log in to your account and view updates on your return. Below you see an example of a returned item.
Please note: only when we process the refund, you will receive a notification.