Q: What happened to VanMoof USA, Inc.?
A: As part of the 2023 bankruptcy proceedings of the old VanMoof, VanMoof USA, Inc. is no longer in operation and the company's assets are being liquidated by an independent assignee, BWY ABC II, LLC.
We’re currently in the process of taking over certain US operations – just as we’ve achieved successfully in Europe with our new network of service and sales partners. As of March 2023, all US-based VanMoof subscriptions were transferred to the e-bike subscription and fleet management company, Rybit and we’ve been working closely with them to provide spare parts to service all VanMoof bikes. If you have any questions, reach out to Rybit here. To find our currently open service locations in the US, check our partner map
Q: I believe I have a claim against VanMoof USA, Inc. What should I do?
A: If you believe you have a claim against VanMoof’s US-based entity, you should file it by January 8, 2025. If you fail to submit your claim by the deadline, your claim won’t be part of any distribution of proceeds from the liquidation.
Q: How do I file a claim?
A: You need to submit a proof of claim form. This form can be sent by post or email to:
BWY ABC II, LLC
3419 Via Lido
#612 Newport Beach
CA 92663
Contact: Leticia Lujan Email: TLR@broadwayadvisors.com
Q: What's the deadline for filing a claim?
A: All claims should be submitted by January 8, 2025. Please note if you fail to submit your claim by this date, your claim won’t be part of any distribution of proceeds from the liquidation.
Q: Will I definitely receive payment if I file a claim?
A: No, the assignee will liquidate the assets and independently assess all of the claims made before confirming any payments.
Q: Can I receive an immediate payment for debts that are dated from before this ABC-proceedings?
A: No, at this time, the assignment estate is not permitted to pay debts of unsecured creditors that are dated from before the ABC-proceedings. You must submit a claim and wait for the liquidation process to be completed.
Q: Who can I contact if I have more questions?
A: For additional questions about the claims process, you can contact Leticia Lujan at TLR@broadwayadvisors.com.
Please note that this information in this FAQ is specific to the liquidation and claims process for VanMoof USA, Inc. and does not apply to other VanMoof entities.