Why did my application get rejected?

Our intention is to get the most affected riders within our target group riding. The discount code initiative is therefore reserved for those who were unable to get any money back from their order with the old VanMoof. For this reason, we can't offer discount codes to orders that were refunded by credit card companies. If you believe that your application should be reconsidered, please apply again with proof that your (credit card) claim was rejected.

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