First, please try to claim your order with your payment provider (e.g. your credit card supplier or a payment provider, such as Paypal or Adyen). If your claim gets rejected, please apply for a discount code with us, and our team will assess whether you are eligible. Please bear in mind while we are expending our sales and service area, we currently do not ship to the US. Although this is no guarantee, we might expand to the US in the future.
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