Applications for Discount Code closed
VanMoof Discount Code Application forms were open until the end of October. VanMoof is not taking any new requests.
We currently envisage the following group as eligible for a €1000 discount code: if you are a consumer and (i) you ordered a bike from the old VanMoof’s webshop in the period before its Dutch bankruptcy (i.e. on 17th July 2023) and your bike was not delivered due to the old VanMoof’s bankruptcy; OR (ii) you ordered a bike in-store from the old VanMoof and your bike was not delivered due to the bankruptcy of the old VanMoof; AND (iii) you do not have the option to claim a refund through a third party (e.g. based on an insurance, or refund from your bank – if you paid through credit card – or for instance a payment provider); AND (iv) as a result your damage/loss is at least €1000 or more.
Please note the discount can only be used in markets where VanMoof delivers and supports its products. If you think you will be eligible based on these conditions, you may apply for a discount code via our website. Our team will assess whether you are eligible for a discount code and decide it will be granted. Any discount code granted shall be valid until 31 December 2027. Please bear in mind that we can only deliver bikes to our service areas.