Unfortunately, MyVanMoof is not showing your current orders or orders that you have placed with the old VanMoof. We are re-engineering how we ride, impacting our tools and apps. MyVanMoof in this case.
You can trust that when you've received your email confirmation recently, your order came through properly and that we will keep you updated on your order via email. If you need to change or adjust the address on your order, please contact our support team via one of the 'Get in touch' options below.