How can I track my VanMoof?

Upon reporting theft in your VanMoof account, our system engages GSM cell-tower triangulation. This technology accurately determines your bike's location by triangulating signals from nearby cell towers.

Integrated with GPS, your connected smartphone's location services work alongside GSM technology for precise tracking. This dual approach enhances the accuracy and reliability of the tracking system.

To activate our tracking system, report your stolen bike through your VanMoof account. Once reported, the system sends your bike's coordinates to our servers, facilitating easy tracking by you or our Bike Hunter.

In addition to our internal tracking system, VanMoof seamlessly integrates with Apple Find My for general location awareness. This feature allows you to locate your bike even when it's not reported stolen, providing a broader context for your bike's whereabouts.

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