VanMoof's use a combination of GSM cell-tower triangulation and connected smartphone location services to pinpoint the stolen vehicle's location accurately. We're only able to activate this tracking when a rider reports their VanMoof stolen in their VanMoof account.
Marking your VanMoof as stolen will activate the tracking system, which sends the VanMoof's coordinates to our servers. You can then use these coordinates to find your VanMoof.